TERMS OF SERVICE
The following Terms of Use is a legal contract between the customer and Grime Stoppers Wash Company, LLC. defining the rules of service for every job.
Legally Binding Agreement
Payment is expected within 7 days upon completion of work. Failure of timely payment agreed upon prior to start of job may result in a legal notice and/or late payment collection not exceeding $50.
Customer Satisfaction
Customer satisfaction is Grime Stoppers #1 priority, and we will do our best to resolve any issues regarding quality of work. However, this must fall within reasonable expectations and is subject to limitations at Grime Stoppers Wash Company's discretion. Defamation that falls outside of reasonable expectations elaborated upon in "Damages" below, will not be tolerated.
Damages
Grime Stoppers Wash Company, LLC. is not responsible for damages due to improperly installed siding, loose shingles or siding, broken or opened windows, improperly sealed windows and doors, wood rot, defective construction, improperly secured wires, loose or improperly installed gutters and leaders and improper caulking. In every aluminum siding case and in some cases with vinyl siding, the sun and weather will bleach the color or cause fading. Power washing, which entails removal of chalky, gritty or failing surface materials may cause the faded aspects of the vinyl or aluminum to stand out. Stained wood doors and other features should be covered before the pressure washing service by the home owner. At times, chemicals used in the cleaning process can damage stained doors and other stained features. Areas where stain is failing are likely to stand out after being washed. Grime Stoppers will not be responsible for such conditions. Grime Stoppers will not be responsible for loose mortar that may dislodge during the cleaning process. Windows may, although unlikely, become water spotted as a result of our services. Rust and oil stains are not guaranteed to be removed completely during cleaning. Grime Stoppers Wash Company, LLC. suggests the customer utilize their property’s breaker box to shut off power to any and all exterior outlets, light fixtures, or any other electrically powered features. This is especially important to outlets that are not covered with exterior covers. Grime Stoppers Wash Company, LLC. will not be responsible for plants that become shocked or damaged by chemicals needed to cleaned the surfaces of the property properly. The client is responsible for covering any plants that are sensitive to chemicals and/or over watering. It is always recommended that plants and grass be watered both before and after pressure washing services are performed.
Water Usage
Customer agrees to provide the right to use an on-site water supply as needed to complete the stated project without compensation. It is the customer’s responsibility to make sure the water supply is on and in working order before we arrive.
Electrical Usage
Customer agrees to provide the right to use an on-site source of electricity as needed to complete the stated project without compensation.
Courtesy
While Grime Stoppers Wash Company, LLC. is on location and performing work on your property, you are responsible for keeping all children and pets, as well as other individuals away from the work area. Dog feces should be removed around the immediate work area prior to our arrival. Children and pets must be kept off work surface for at least 12 hours after our work is completed. This is for your safety as well as our own.
Furniture & Exterior Accessories
Customer is responsible for removing items such a lawn furniture and other accessories that impede access to the work area.
Scheduling
Scheduling in a business where productivity relies upon the weather can be difficult. Inclement weather may affect scheduling. We try our best to keep scheduling conflicts to a minimum. However, circumstances that are beyond our control may affect your project start and completion dates. You will be notified of any changes.